All products purchased in Bern Watches Co., Ltd cannot be returned or exchanged. If you notice timepiece cannot work properly, you may drop your timepiece to our store. As an official Tudor retailer, Bern Watches Co., Ltd is authorized to receive your timepiece for servicing. We will send your watch to Tudor Service Centre where you will be providing a diagnostic by their watchmakers.
Please contact us via email or telephone if you have any questions regarding your order.